Tips for Securing Your Virtual Training Sessions
Jul 6, 2017 /
Last week, I wrote about what we believe are the three greatest threats to your virtual training sessions. They are: The threat of hacked content The threat of leaked content And the threat of disrupted high-consequence training sessions Knowing how your valuable virtual training and critical collaboration sessions are vulnerable is half the battle. But […]
A Day in the Life of a CoSo Cloud Customer Success Manager
Jun 21, 2017 /
It’s a question we get asked by everyone daily – and one that we want to clarify for you, our beloved CoSo Cloud customers. What EXACTLY is a “Customer Success Manager?” Here at CoSo Cloud, CSMs wear many hats (sometimes all simultaneously). We’re PART therapist, PART quarterback, PART friend . . . and ALL dedicated […]
Adobe Connect Mobile: Uses beyond mobile
Jun 15, 2017 /
An unlikely ally in non-mobile situations The first time most people hear about the Adobe Connect Mobile app is usually the last time they really think about it. It’s often relegated to an “in case of emergency” role, where it’s whipped out when you’re running unexpectedly late to a meeting that you “have” to attend, […]
Commitment to High Customer Satisfaction
May 26, 2017 /
CoSo General Manager, Glen D. Vondrick, recounts changes and recaps the services available for CoSo’s customer base moving forward. Over the past two months since we became CoSo Cloud LLC, an AASKI company, we’ve experienced several changes internally, but I’m proud to say these changes have not impacted our commitment or delivery of our […]
Tips for Securing Your Adobe Connect Meeting
May 24, 2017 /
Tips to make your Adobe Connect Meetings EXTRA Secure! Almost daily, you can wake up, check the news, and read yet another story of some company or organization getting hacked, and suddenly, hacked content, leaked content, classified content all becomes public knowledge – ruining reputations and lives along the way. Let’s think about security in […]
6 Rules for a Great Presentation
May 22, 2017 /
Presentation tips for a stellar virtual presentation The fundamentals of a great presentation are choosing the right content, having the right tools, and presenting in a way that connects with your audience. We’ll leave the content up to you – but let us help you deliver your message in a way that will be smooth, […]
Audio Setting: Tips for Triaging Audio Problems in a Pinch
May 17, 2017 /
You know the saying, a chain is only as strong as its weakest link. Well, you can’t control everything and we’ve all been in situations where we have a guest speaker or presenter trying to get into an Adobe Connect room from somewhere else and you get that frantic text or email saying “I can’t […]
Customizing Adobe Connect with Integrations
Apr 20, 2017 /
Custom Pods & Integrations for Adobe Connect Need your learning environment customized? There are numerous custom pods and integrations that will enhance the capabilities of Adobe Connect and your overall virtual classroom experience! The tools come in a few different categories: Tools make learning more fun for your learners adding engagements. Tools that make it […]
4 Quick Tips To Create Visual Impact in Adobe Connect
Mar 16, 2017 /
With a virtual classroom, one of the most exciting benefits is the ability to customize. One of the most common questions customers ask is how to quickly add visual impact. The great news is Adobe Connect has great tools easily handy to create impressive visual presentations. Below are 4 quick tips to up your game and […]
CoSo Cloud Receives SOC-II Certification for Data Security
Jan 25, 2017 /
Yesterday was an exciting day for CoSo Cloud. We announced receipt of our Service Organization Control 2 Type II (SOC-II) attestation. Independent validation that the company’s internal security controls are in accordance with the American Institute of Certified Public Accountants’ (AICPA) applicable Trust Services Principles and Criteria (TSPC) was conducted. The AICPA created the SOC guidelines […]
How We Built GM’s Platform for Mobile Training
Oct 18, 2016 /
General Motors is the world’s largest automotive corporation and full-line vehicle manufacturer. To provide 300,000 sales and other employees at more than 6,000 dealerships around the world with the most immersive training experience, GM and tech leader Raytheon turned to ConnectSolutions (CoSo) to help build a robust Adobe Connect eLearning solution that met their strict requirements […]