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Author Bio
Mark Douglas
Mark Douglas, Author at CoSo Cloud | Secure Virtual Training & Collaboration
Mark leads the Customer Success team responsible for nurturing client and partner relationships. He has worked successfully with CoSo’ enterprise customers for the last 5 years, and prior to CoSo, Mark gained over 10 years of experience delivering products and services as a Program manager at Nielsen and as an Operations Manager at CriticalPath, Inc. Mark has a Bachelor of Science in Political Economy of Natural resources from University of California, Berkeley.

Announcing Adobe Connect 10.1 at CoSo Cloud

Mar 29, 2019   /   by

Adobe Connect 10 is here! We are happy to announce that Adobe Connect 10.1.1 is available in our Secure Private Cloud and we can start planning your upgrade when you are ready (Managed Service Customers only). Adobe Connect 10.2 is not far behind. Adobe Connect 10 has a new, modern participant HTML5 user interface, and […]

Tip 7: Understand and Monitor Usage

Jul 31, 2018   /   by

Tip 7 of 7-part series on “7 Tips for Expanding Virtual Training Within Your Organization.” Recently we shared 7 Tips for Helping Expand Use of Virtual Training Within Your Organization.  As a part of a series, we’re going in-depth on each of these 7 topics.  This week, we tackle lucky number #7 – “Understand and Monitor […]

Virtual Training Tip #6: Making It Fun

Apr 30, 2018   /   by

Tip 6 of 7-part series on “7 Tips for Expanding Virtual Training Within Your Organization.” Recently we shared 7 Tips for Helping Expand Use of Virtual Training Within Your Organization.  As a part of a series, we’re going in-depth on each of these 7 topics. This week, we tackle tip #6 – “Make it Fun!” Even […]

Network Speed

Calculating Network Bandwidth Needs for Adobe Connect

Mar 15, 2018   /   by

At CoSo, when bring on a new customer or when our Enterprise or Government customers bring on a new office, we commonly get questions about how to figure out the bandwidth needs for that office to support Adobe Connect and questions about best practices to avoid potential latency and/or problems in the meeting as they […]

Bad News Travels Fast

Virtual Training Tip #5: But bad news travels even faster!

Mar 12, 2018   /   by

Tip 5 of 7 part series on “7 Tips for Expanding Virtual Training Within your organization’ Recently we shared 7 Tips for Helping Expand Use of Virtual Training Within Your Organization. As a part of a series, we’re going in-depth on each of these 7 topics. This week, we tackle tip #5 – But bad news […]

Good News Travels Fast: Virtual Training Tip #4

Jan 30, 2018   /   by

Tip 4 of 7 part series on “7 Tips for Expanding Virtual Training Within your organization’ Recently we shared 7 Tips for Helping Expand Use of Virtual Training Within Your Organization. As a part of a series, we’re going in-depth on each of these 7 topics. This week, we tackle tip #4 – Good news […]

Timing Is Everything, Virtual Training Tip #3

Nov 6, 2017   /   by

Tip 3 of 7 part series on “7 Tips for Expanding Virtual Training Within your organization’ Recently we shared 7 Tips for Helping Expand Use of Virtual Training Within Your Organization.  As a part of a series, we’re going in-depth on each of these 7 topics.   This week, we tackle tip #3 – “Timing is […]

Monitoring Virtual Meetings at Once

Oct 18, 2017   /   by

Did you know that . . . Your support teams can monitor multiple, important events simultaneously in one consolidated view? For companies that have mission critical webinars, meetings, or classes, CoSo Cloud partnered with eSyncTraining to develop a Monitoring service that allows support staff to monitor, communicate with, and access several rooms at once.  This […]

Start at the Top

Sep 18, 2017   /   by

At the end of July, we shared 7 Tips for Helping Expand Use of Virtual Training Within Your Organization.  Beginning with last month, we’re fleshing out and expanding on each of these tips in a bit more depth. We recently discussed tip #1 – WIIFM. This month, we move right on to number two – […]

Virtual Training Tip #1: WIIFM

Aug 29, 2017   /   by

Last month and in our August Customer Newsletter we shared 7 Tips for Helping Expand Use of Virtual Training Within Your Organization  Beginning this month, we’re fleshing out and expanding on each of these tips in a bit more depth. Let’s start with number one – WIIFM? As in, “What’s in it for me?” Right off […]

Need to publish to Youtube? Automating FLV to MP4 Conversion

Aug 29, 2017   /   by

Do you ever need to publish recordings of Training sessions outside Virtual Training Platform?  Extending the reach of valuable content to places like your corporate website, intranet or Youtube can give your training even higher exposure.   When you create recordings in Adobe Connect, the default format is FLV.  The native experience in Adobe is […]

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