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Author Bio
Mike Kennedy
Head of Service Delivery and Customer Support
Michael leads CoSo Clouds Global Service Delivery and Customer Support team to ensure the highest possible customer satisfaction for all service delivery. In addition to technical on-boarding and support, he is responsible for all change and incident ITIL management. He has a long history of supporting and managing highly available SaaS solutions. Previously, Michael worked at Adobe, Convergys, and Ernst & Young, where he gained experience in running complex integrated services, with a focus on web conferencing, telephony, learning management solutions (LMS), and eCommerce. While at Adobe, Michael was responsible for the global delivery of their multi-tenant hosted Connect, CreatePDF, and Acrobat.com service offerings.

Preparing for GDPR: How to enable Adobe Connect Compliance Notifications

May 7, 2018   /   by

As part of CoSo Cloud’s move towards GDPR compliance, one of the changes required for full compliance is that the service sign-up process ensures explicit consent is given to collect user data. This can be done in several diverse ways depending on the architecture of the solution, and for complex deployments we recommend working with […]

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The Proof of CoSo’s Power is in Our Customers

The primary focus of this blog has always been to provide readers with best practices and other information that can make their training programs more successful. You can learn more about CoSo Cloud’s capabilities elsewhere on our site, right? You’ve seen it before: CoSo provides a secure private cloud platform as a managed service for […]
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